Terms & Conditions

Welcome to the Phil Long Collision Center website (“Website”). These Terms and Conditions (“Terms”) govern your use of this Website, located at phillongbodyshop.com, and any related services, including SMS communications. By accessing or using our Website, or by providing your phone number and consent to receive text messages, you agree to be bound by these Terms. If you do not agree, please do not use our Website or services.

1. Business Information

Phil Long Collision Center operates a collision repair center in Colorado Springs, Colorado. References to “we,” “us,” or “our” refer to Phil Long Collision Center and its locations.

2. Use of This Website

You agree to use this Website only for lawful purposes and in accordance with these Terms. You may not use this Website in any way that could damage, disable, or impair the Website, or interfere with any other party's use of the Website. All content on this Website, including text, images, logos, and graphics, is the property of Phil Long Collision Center and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works from any content on this Website without our prior written consent.

3. SMS Communications and Consent

By providing your mobile phone number during the vehicle intake and repair authorization process, you consent to receive SMS and MMS messages from Phil Long Collision Center. These messages may include:

• Repair status updates throughout the repair process
• Post-repair feedback and survey requests
• Appointment reminders and service notifications

Message Frequency

Message frequency varies based on the status of your repair. You will typically receive a limited number of messages per repair visit.

Message and Data Rates

Standard message and data rates may apply depending on your mobile carrier and plan. Phil Long Collision Center is not responsible for any charges incurred from your carrier.

Opt-Out

You may opt out of receiving text messages at any time by replying STOP to any message. After opting out, you will receive a one-time confirmation message and will no longer receive SMS messages from us. Opting out of SMS communications does not affect any other services provided by Phil Long Collision Center.

Help

For assistance with our SMS program, reply HELP to any message or contact us at (719) 667-2900.

Carriers Supported

Our SMS program is supported on all major U.S. carriers.

No Mobile Information Sharing

We do not sell, rent, loan, trade, lease, or otherwise transfer for profit any phone numbers or personal information collected through our SMS program to any third party.

4. Feedback and Reviews

Our post-repair feedback system may direct you to third-party review platforms such as Google. These platforms are governed by their own terms of service and privacy policies. Phil Long Collision Center is not responsible for the content, policies, or practices of any third-party websites or platforms.

5. Disclaimer of Warranties

This Website and all content, materials, and information provided on it are offered on an “as is” and “as available” basis without warranties of any kind, either express or implied. Phil Long Collision Center does not warrant that the Website will be uninterrupted, error-free, or free of viruses or other harmful components.

6. Limitation of Liability

To the fullest extent permitted by law, Phil Long Collision Center shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of this Website or SMS services, even if we have been advised of the possibility of such damages. Our total liability for any claim arising from these Terms shall not exceed one hundred dollars ($100).

7. Indemnification

You agree to indemnify and hold harmless Phil Long Collision Center, its owners, employees, and agents from any claims, damages, losses, or expenses, including reasonable attorney's fees, arising from your use of the Website or violation of these Terms.

8. Privacy

Your use of this Website is also governed by our Privacy Policy, which describes how we collect, use, and protect your personal information.

9. Changes to These Terms

We reserve the right to update or modify these Terms at any time. Changes will be effective immediately upon posting to this page. Your continued use of the Website or SMS services after any changes constitutes acceptance of the updated Terms. We encourage you to review this page periodically.

10. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Colorado, without regard to conflict of law principles. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts located in El Paso County, Colorado.